Life Sciences Account Manager
About the Role
ManpowerGroup is the world's leading workforce expert. With nearly 3,500 offices in 80 countries worldwide, ManpowerGroup offers the full spectrum of workforce solutions needed to address the complex recruitment challenges that exist today.
As ManpowerGroup continues to grow across all brands in Ireland and we are looking for an experienced Account Manager to manage a number our life-sciences delivery and a key strategic client relationship within that sector; providing permanent, contract recruitment and RPO services with onsite work required.
Reporting to a Senior Operations Manager, you will be responsible for managing a number of key ManpowerGroup clients within the life-sciences sector.
Responsibilities & Skills
Responsibilities
- You will be responsible for the day-to-day account management of a number of key life sciences clients
- You will lead a small team of life sciences delivery professionals across perm, contract and RPO delivery models
- Proactive in developing relationships face to face and over the phone both with the clients and internally within ManpowerGroup
- Ability to get an in-depth knowledge of an organisation's workforce requirements, both permanent and contract, to maximize revenue growth through introducing new opportunities for ManpowerGroup
- Client-facing with daily accountability for performance versus KPI's and SLA's
- Full responsibility for the end to end recruitment process for a range of skill sets, with the majority being life sciences and related positions
- Managing the candidate experience to ensure a professional and memorable journey from initial contact through to start-date
- Managing and developing a team of delivery professionals
- Working closely with the clients hiring community to support identification of suitable candidate profiles and ensure personality fits for a variety of different teams
- Working in a structure, organized and professional manner ensuring all administration duties are performed to the highest level, meeting strict recruitment process and GDPR requirements
- Responsibility for all actions, demonstrating ability, passion and an overriding commitment to quality and the needs of our clients
- You will be required to be on-site with the client as required and determined by the business
Skills & Expertise
- Minimum 3 years recruitment experience, preferably within life sciences sector
- Proven track record in exceeding KPI's and revenue targets
- Client-facing skills and the ability to provide best-in class customer satisfaction
- Self-motivated and drive by overachievement
- Proven ability to take ownership and drive results
- Organised, focused, innovation and passionate
- Team player with exceptional interpersonal and communication skills
Location - Dublin
About Us 
ManpowerGroup is a Fortune 500 American multinational corporation headquartered in Milwaukee, Wisconsin. Founded in 1948 by Elmer Winter and Aaron Scheinfeld, ManpowerGroup is the third-largest staffing firm in the world behind Swiss firm Adecco and Dutch firm Randstad. The company provides administrative & support services, professional services, and business services through its four primary brands: Manpower (contingent staffing & permanent recruitment), Experis (professional resourcing and project-based solutions), Right Management (career management, workforce consulting, and training & development), and ManpowerGroup Solutions (managed services and outsourcing).
Manpower Ireland - an industry leader in providing innovative workforce solutions - powers the world of work by connecting the visions of clients, the motivations of people, and what's now and what's next in the world of work. As a member of our team, you will play an integral role in making these connections.
Whether you choose to follow a career in Recruitment, HR, Account Management or in our corporate head office you will be joining a team of dedicated experts.
We work in a modern renovated townhouse in a great location on Harcourt Street, Dublin 2. We take care of our employees with great benefits from healthcare to workplace well-being initiatives such as deskside massage and free lunch Wednesdays!
Come and meet us for a chat about the great opportunities to grow and develop your career with ManpowerGroup Ireland.
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