Level 2 Technical Support

  • Location

    Meath, Republic of Ireland

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Joanna Kelehan

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:


  • Expiry date:


  • Startdate:


Experis is the global leader in professional resourcing and workforce solutions. We operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals across the IT every day.

We are currently looking for Level 2 Technical Support professional with previous work experience with Microsoft Dynamics GP support to join our client's technical team based in Ashbourne, Co. Meath.

Initially it is a remote work until the office is fully opened.

Required Experience:

  • Previous experience supporting Microsoft Dynamics GP system - is a must for the role
  • Previous service desk and desktop support experience required
  • Experience administrating Windows Servers
  • Experience administrating Citrix Xen Desktop environments
  • Experience with Microsoft Windows Desktop and Android
  • Experience implementing & supporting enterprise LAN/WAN networks
  • Experience with Office 365,
  • Experience with Microsoft SQL
  • Excellent knowledge of Active Directory, Group Policy, DHCP, DNS, TCP/IP, routing, load-balancing, SMTP

Role Responsibilities include:

  • Install, maintain network and telecommunications infrastructure
  • Monitor and ensure the stable operation and efficient performance of the network and systems
  • Complete daily, monthly, annual checklists to ensure systems are functioning correctly and efficiently
  • Carry out any preventative maintenance and housekeeping on existing systems and infrastructure
  • Plan, manage and implement system improvements and modifications
  • Management and maintenance of Backups and Disaster Recovery systems
  • Prepare and maintain network documentation network and cabling layouts
  • Maintain an inventory of IT property and assets
  • Maintain consistency of Microsoft Active Directory Environment
  • Enforce security policy and software distribution via Active Directory and Citrix Xen Desktop
  • Proactively identifying improvements to reduce the number of frequently occurring requests to the IT team
  • Maintain and enforce IT policies/procedures in line with GDPR
  • Supervision of 1st Level IT Support