Junior Desktop Support EngineerLocation: DublinReporting to: Operations LeadsWe are currently looking for an aspiring Desktop Engineer to join our team in Ireland. As well as being an active member of the Manpower Group support team, you will be expected to provide support on client accounts. The Engineer will be involved in resolving technical issues as well as getting involved in projects on Client accounts as required. This role is based on a customer site and therefore requires advanced customer service skills.Responsibilities:Maintenance of standard desktop computer hardware and software in a networking environmentProvide ah-hoc support for on-going projects at the request of your manager or team leaderSupports standard desktop applications and operationsIdentifies potential service level problems before they occur and implements solutionsProcesses requests for and schedules new or upgraded desktop computer hardware and softwareProvide holiday and sickness cover for existing accountsRequirements:2+ years Level 2 deskside experienceCompTIA A+ are desired but not essentialBA/BS degree in Computer Science preferred but other technical degrees or work experience will also be consideredExperience of working with Microsoft Windows XP/7 and applicationsExperience of working in a Deskside environment and excellent customer service skillsAnalytical problem-solving and root cause analysis skillsAbility to cope with pressures of peak workloads, short deadlinesStrong written and verbal communications skillsThe ability to be an effective team playerIf interested, do not hesitate to apply directly. We are looking forward to hearing from you.