Role responsibilities
- Support operation and maintain the corporate network, systems and overall IT infrastructure
- Execute projects to deploy, upgrade, migrate and monitor systems
- Provide high quality support to all employees and customers across several site locations
Role responsibilities
- Support operation and maintain the corporate network, systems and overall IT infrastructure
- Execute projects to deploy, upgrade, migrate and monitor systems
- Provide high quality support to all employees and customers across several site locations
- Work with vendors, partners and stakeholders to resolve issues and implement changes
- Manage the deployment, maintenance and support of users, servers, operating systems, hardware, software and peripherals
- Coordinate hardware/software installations to ensure work is properly performed in accordance with company policies and deadlines
- Provide technical guidance to help desk technicians
Minimum qualifications
- A minimum of 5 years' experience in the IT field and at least 2 years' experience as a System/Network Administrator or similar position
- Hands-on experience with enterprise level hardware and infrastructure: servers, storage, network appliances, UPSs, printers, etc.
- Strong networking skills: TCP/IP, DNS, DHCP, VLAN, VPN, PBX/VoIP, firewall, routers and switches. Ethernet and Wi-Fi networks
- Set up and administration knowledge of Windows Server (all versions): Active Directory, Group Policy, DNS, DHCP, IIS, DFS, SCCM, WSUS, Print server, File server, etc.
- Microsoft Hyper-V administrator experience
- Exposure to Microsoft Azure IaaS and PaaS solutions
- Microsoft Office 365 administrator experience: Azure AD, Exchange Online, SharePoint, Teams, Intune, etc.
- Own transport with clean license and willingness to travel between sites as required
Desired qualifications
- Project based work experience
- Exposure to Microsoft Azure ARM templates and Azure CLI
- Experience on setup and/or administration of MDM platforms like Intune, Hexnode or Airwatch
- SQL Server experience an advantage
- Web application monitoring and support
- Scripting: PoweShell, Python, Bash, Batch, SQL, etc.
- Service Now administrator experience
- Experience providing IT services for a logistics business
- Exposure to load balancing, clustering and disaster recovery solutions
- Certifications will be a plus
Personal attributes
- Excellent communication skills, both in spoken and written form
- Team player with strong work ethic and commitment
- Ability to cope with a fast paced and dynamic environment
- Self-motivated individual with positive attitude
- Strong analytical skills; capable of critical thinking
- Ability to effectively explain technical matters to non-technical people
Benefits
- Competitive salary with bonus
- Hybrid work model
- Training support
- Great workplace environment
