Job function: * To manage and support all IT systems on site and provide technical input and support for new projects implementations * Act as representative to IT Director in relevant meetings * Resolve urgent IT issues * Manage escalations to senior ManagementResponsibilities: * Technical design of all new I.M systems. * Ensuring the design of these systems meet the relevant Corporate and local standards. * Supporting I.M project initiatives both locally and globally. * Project manager the implementation of IT systems. * Manager systems SLA * Providing application administration and support. * Adherence to strict security standards both technical and non-technical. * To undertake and achieve goals and targets set out by the IT Supervisor. * Assist in the development of validation documentation for any GMP system. * Provision of support in response to calls logged with the Helpdesk * Management of all related SOP's/Work Instructions, ensuring that all SOP's/Work Instructions are up to date and documented. * Assist when required in problem determination and decision making for all system problems. Recording and analysis of same to help prevent recurrences. * Ensuring that all updates and changes to production systems and applications follow the correct Change Control documentation. * Adherence to the GAMP and Computer System Validation Policy, internal, external audit requirements and BMS company policies including cGMP's and 21 CFR Part 11. * Relationship management.Key systems that are supported on site are: * Empower 40+ laces connected to 94 instruments * Agilent HPLC (56 Instruments) * Waters HPLC (6 Instruments) * Waters UPLC (Acquity) (3 Instruments) * Agilent GC (29 Instruments) * Nugenesis * OpenLab * SynTQ * VisalaAdditional:User access management for Sample Manager, Trackwise and VAULT.Other instrument PC's will sit under the remit for this role.