Customer Service Representative (German) DACH Market

  • Location

    Blanchardstown, Dublin

  • Sector:

    Life Science

  • Job type:

    Contract

  • Salary:

    Comprehensive Training, Great Team Culture

  • Contact:

    Elis Giangareli

  • Contact email:

    strategicclients@manpower.ie

  • Job ref:

    BBBH2126_1585228967

  • Published:

    8 months ago

  • Duration:

    12 months

  • Expiry date:

    2020-04-25

  • Startdate:

    ASAP

Essential Duties And Responsibilities:
- Responsible for ensuring all orders received by phone, fax, email or other sources are processed accurately and promptly upon receipt.
- Ensure that all customer inquiries, including but not limited to, order status, inventory availability, delivery information, product information, pricing and invoices are resolved satisfactorily.
- Maintain a current knowledge of products offered in catalogue to support providing basic product information.

Education:
- High school diploma / Associates Degree or higher

Work Experience:
- A minimum of one to three years related experience and/or training in Customer Service.
- Previous experience in a manufacturing company and/or in the medical device and/or pharma industry preferred.

Skills:
- Outstanding communication skills, both verbal and written; ability to communicate effectively with customers, employees, management and cross-functionally for positive customer outcomes.
- Demonstrated critical thinking, problem solving and analytical skills

Tools & Systems:
- Ability to utilize a computer, telephone, fax and copy machine as well as other general office equipment.
- Understanding of Order to Cash process and related systems e.g. Oracle, SalesForce experience desirable.

Offer:
- Competitive Salary
- Comprehensive Training
- Great Team Culture

If you are interested in this great opportunity, get in touch today call 016455212 or 0861853706 for more information or send me your CV to elis.giangareli@manpower.ie