Business Enablement Specialist

Job Type:
Business Transformation IT
Job reference:
about 1 year ago

Business Enablement Specialist

ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 6-month contract role employed with ManpowerGroup Ireland. This position is a remote role based in Ireland , but you will be expected to travel to either the SAP office in Dublin or Galway as part of your role.

Role Description

  • Monitor Team Mailbox for incoming termination requests from Customer Experience & Sales Organizations.
  • Linking with team members regarding processing termination requests filled through internal mailboxes.
  • Experience working with CRM systems (SAP,Oracle,Salesforce,Hubspot)
  • Search for appropriate orders in Contracts & CRM databases.
  • Processing requests and communicating with various internal SAP teams/ departments
  • Verify that the details of orders match the termination requests. Determine if a request requires additional approvals.
  • Communicate with requestor if details are missing from their request, otherwise update CRM system to indicate Terminated Opportunity.
  • Follow established processes and checklists while providing insights and feedback for improvements.

Education and qualifications / Key Skills

  • Analytical skills
  • Strong Attention to detail
  • Strong communication skills
  • Problem-solving and Highlighting improvements
  • Multi-tasking.
  • Attention to detail.
  • Willing to learn.
  • Bachelor's Degree preferred

Work Experience

  • Minimum 3 years' experience working in a similar role
  • Experience /Knowledge of revenue recognition with regards to renewals
  • Order entry experience essential
  • Experience working in CRM systems
  • Understanding of Software Renewals is a plus
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