Job Purpose:
*Identify, define and deliver business improvement opportunities through analysis and critical reasoning. Build in depth understanding of products, processes, systems and market practices to support business plan execution, whether business as usual or transformation related. Lead the business facing project lifecycle phases including Requirement Definition and User Solution Reviews.
Responsibilities:
*Gather and document business requirements, liaising and / or working with business stakeholders.
*Gather systems and process requirements, analyse to understand and minimize unnecessary variation, document to allow business partners prioritize and verify requirements
*Channel business input to solution design and validate against business objectives, provide input to cost benefit analysis and business case definition
*Ensure solutions are consistent with operational and technology best practice
*Coordinate and lead business reviews of process and system solution design, development and test phases, including formal review and approvals if necessary
*Prepare and execute business implementation plans including training, user testing and change control management
*Build effective working relationships with business partners and across the project team at all levels to aid effective collaboration and communication
Position Requirements:
Skills / Competencies Required:
*Excellent verbal and written communication skills required
*Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation
*High levels of enthusiasm, commitment, and energy required
*Must be flexible to travel within Europe as and when required (limited duration)
*Good working knowledge of MS Office required,
*MS SQL - basic queries to enable data analysis
*Strong problem solving and analytical skills
*Experience in developing wireframes
*Ability to work under pressure and meet deadlines in a fast-paced environment
*Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary,
*Able to work independently or as part of a team.
*Exposure to AGILE delivery methodology
Experience Required:
*Primary or Secondary degree in a related discipline, e.g. Business Information Systems
*Minimum of 10 years of IT experience required
*4 plus years full life cycle experience in a similar position required
*Prior experience in General Insurance or Financial Services preferable
*Prior experience working in an International environment an advantage
*Process and workflow improvement experience is an advantage
*Accreditation from a recognized Insurance Institute is desirable
