Audit Support Associate - Portuguese Speaking
ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 6-month contract role employed with ManpowerGroup, with the possibility of a 6-month extension.
The Global License Audit & Compliance (GLAC) department ensures that our customers fully comply with their license agreement as determined by SAP. Working with SAP customers (some of the largest brands in the world) as well as SAP colleagues in our sales and contract departments, you will have the opportunity to experience a global working environment within a multinational team.
Expectations and Tasks
-Communicate with our Portuguese speaking customers on a daily basis and support the license audit process (giving advice on technical and contractual questions which customers may have).
-Follow up with customers and sales to ensure that license audits are completed in a timely manner
-Process audit results received and compare the results to the licensed software contracts and create evaluation reports to assess compliance
Education AND Qualifications/Skills AND Competencies
-Fluent in English and Portuguese.
-Strong communicator who likes to work in a multinational team environment
-Excellent organisational, time management & follow-up skills
-Strong customer focus (at least 1 year's customer service experience) and commitment to excellent customer service
-Reasonable knowledge in Microsoft Office (mainly Word, Excel, Outlook, PowerPoint)
WHAT YOU GET FROM US @ ManpowerGroup
Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry.
We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us.
If you are interested in working with ManpowerGroup onsite at SAP, please apply! I am here to help with any queries you may have.